Terms & Conditions
SSZ Enterprises Ltd

1. Introduction
These Terms and Conditions (“Terms”) govern your use of our website and the
purchase of products from SSZ Enterprises Ltd (“we”, “us”, “our”).
By accessing our website or placing an order, you agree to be bound by these
Terms. If you do not agree, please do not use our website.

2. About Us
SSZ Enterprises Ltd
60 Office 663, Fitzrovia
Tottenham Court Road
London
England
W1T 2EW
Email: info@elevereserve.co.uk

3. Eligibility
You must be at least 18 years old to place an order on our website. By placing an
order, you confirm that you meet this requirement.

4. Products and Descriptions
We take reasonable care to ensure that product descriptions, images, and pricing
are accurate. However, minor variations may occur, particularly with natural
products.
All products are subject to availability.

5. Orders and Acceptance
When you place an order, you are making an offer to purchase. An order is not
accepted until we confirm dispatch.
We reserve the right to refuse or cancel an order at any time, including due to pricing
errors, availability issues, or suspected fraudulent activity.

6. Pricing and Payment
All prices are shown in GBP and include VAT unless stated otherwise.
Payment must be made at the time of order using the payment methods available on
our website. Payments are processed securely by third party payment providers. We
do not store payment card details.

7. Delivery
We aim to dispatch orders promptly. Estimated delivery times are provided for
guidance only and are not guaranteed.
Risk of loss or damage passes to you upon delivery.

8. Returns and Cancellations
You have the right to cancel your order within 14 days of receiving your goods under
the Consumer Contracts Regulations 2013, unless an exception applies.
Due to the nature of consumable products, opened or used items cannot be returned
unless they are faulty.
If you receive a faulty or incorrect product, please contact us promptly so we can
arrange a replacement or refund.

9. Refunds
Refunds will be issued to the original payment method once returned goods have
been received and inspected, where applicable.

10. Intellectual Property
All content on this website, including text, images, branding, logos, and design, is
owned by or licensed to SSZ Enterprises Ltd and is protected by intellectual property
laws.
You may not copy, reproduce, or use any content without prior written permission.

11. Limitation of Liability
To the extent permitted by law, we will not be liable for indirect, incidental, or
consequential losses arising from use of our website or products.

Nothing in these Terms limits liability for death or personal injury caused by
negligence or for any rights that cannot be excluded under UK law.

12. Website Use
You agree not to misuse our website, including by introducing viruses, attempting
unauthorised access, or interfering with website functionality.

13. Privacy and Cookies
Your use of our website is also governed by our Privacy Policy and Cookie Policy,
which explain how we collect and use personal data.

14. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this
page and will apply from the date of publication.

15. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be
subject to the exclusive jurisdiction of the courts of England and Wales