Privacy Policy
SSZ Enterprises Ltd

1. Introduction
SSZ Enterprises Ltd (“we”, “us”, “our”) is committed to protecting and respecting your
privacy. We value transparency and take great care in how we collect, use, and
safeguard your personal data.
This Privacy Policy explains how we process personal information when you:
 Visit our website
 Create an account
 Purchase our products
 Contact us
 Subscribe to our marketing communications
We process personal data in accordance with the UK General Data Protection
Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
2.1 Information You Provide to Us
We may collect personal data that you provide directly, including:
 Full name
 Billing and delivery address
 Email address
 Telephone number
 Account login details
 Payment information (processed securely by third party payment providers,
we do not store card details)
 Order history
 Communications you send to us
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information,
including:

 IP address
 Browser type and version
 Device information
 Pages visited and interactions
 Cookies and similar technologies

3. How We Use Your Information
We use your personal data to:
 Process and fulfil orders
 Manage customer accounts
 Deliver products
 Process payments securely
 Communicate with you regarding orders and enquiries
 Provide customer support
 Improve our website, products, and services
 Send marketing communications where you have opted in
 Maintain website security and prevent fraud
 Comply with legal and regulatory obligations

4. Legal Basis for Processing
We process personal data on the following lawful bases:
 Contract – to process orders and manage customer accounts
 Legal obligation – for accounting, tax, and regulatory compliance
 Legitimate interests – to operate, improve, and protect our business
 Consent – where required, such as for marketing communications
You may withdraw your consent to marketing communications at any time.

5. Sharing Your Data
We may share personal data with trusted third parties where necessary, including:

 Ecommerce platform providers
 Payment service providers
 Delivery and courier companies
 IT, website hosting, and cloud service providers
 Analytics and marketing service providers
 Professional advisers (legal, financial, and accounting)
 Government and regulatory authorities where required by law
We do not sell your personal data.

6. International Data Transfers
To operate our website and deliver our services, we work with carefully selected third
party providers, including ecommerce platforms, payment processors, analytics
providers, and marketing service partners. Some of these providers may process
personal data outside the United Kingdom.
Where personal data is transferred internationally, we ensure appropriate safeguards
are in place in accordance with UK data protection law. These safeguards may
include the use of approved International Data Transfer Agreements, standard
contractual clauses, or reliance on adequacy regulations issued by the UK
Government.

7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it
was collected. This typically includes:
 Order and transaction records – to meet legal and tax obligations
 Account information – for as long as your account remains active
 Customer service communications – to resolve enquiries or disputes
 Marketing preferences – until you unsubscribe or withdraw consent

8. Your Rights
Under UK data protection law, you have the right to:
 Access your personal data

 Request correction of inaccurate or incomplete data
 Request erasure of your personal data
 Restrict processing
 Object to processing
 Request data portability
 Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO) if you believe your data has been handled unlawfully.

9. Automated DecisionMaking and Profiling
We do not carry out automated decision making that produces legal or similarly
significant effects on individuals.
We may use limited automated processing and profiling to support the operation of
our online store and to improve customer experience, for example, analysing website
interactions or purchase history to help refine our product range, website
performance, and marketing communications. This activity does not significantly
affect individuals, and you have the right to object at any time.

10. Children’s Data
Our website and products are intended for a general adult audience. We do not
knowingly collect or process personal data relating to children under the age of 18.
If we become aware that personal data has been provided by a child, we will take
reasonable steps to delete such information. If you believe this has occurred, please
contact us.

11. Data Security
We implement appropriate technical and organisational measures to protect
personal data against unauthorised access, loss, misuse, or alteration. While we
take security seriously, no method of online transmission or storage is completely
secure.

12. Cookies
Our website uses cookies and similar technologies to operate effectively, analyse
website performance, and enhance user experience.
Where required by law, we obtain your consent before placing nonessential cookies.
You can manage your cookie preferences at any time through our cookie consent
tool. Further information is available in our Cookie Policy.

13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law,
technology, or our business practices. Any updates will be posted on this page.

14. Contact Details
If you have any questions or concerns regarding this Privacy Policy or how your
personal data is handled, please contact us:
SSZ Enterprises Ltd
60 Office 663, Fitzrovia
Tottenham Court Road
London
England
W1T 2EW
Email: info@elevereserve.co.uk